Privacy Policy

Grounded Energy — Data Protection, GDPR & CCPA Compliance | Last Updated: September 2026

At Grounded Energy (accessible from grounded-energy.com), one of our main priorities is protecting the privacy and personal data of our visitors. This Privacy Policy explains what information is collected, how it is recorded, and how we use your information when you visit or make a purchase on our website.

If you have questions or require additional information about our Privacy Policy, please do not hesitate to contact us at info@grounded-energy.com.

1. Consent & Legal Basis

By using our website, you hereby consent to our Privacy Policy and agree to its terms. Where required by law (such as under the UK GDPR or EU ePrivacy Directive), non-essential cookies and marketing communications are processed strictly on the basis of your explicit consent provided via our consent management banner.

2. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

• Direct Communication: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you choose to provide.
• Account & Order Details: When you register for an account or place an order, we may ask for contact information, including items such as your name, company name, delivery address, billing address, email address, and telephone number.
• Payment Information: All payment transactions are handled directly through PCI-DSS compliant payment gateways. Sensitive payment credentials are not stored on our servers.

3. How We Use Your Information

4. Log Files, Cookies & Web Beacons

Log Files: grounded-energy.com follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies & Web Beacons: Like any other website, grounded-energy.com uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. You can choose to disable cookies through your individual browser options.

5. Advertising Partners & Third-Party Services

You may consult this list to find the Privacy Policy for each of the advertising or analytics partners of grounded-energy.com.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on grounded-energy.com, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that grounded-energy.com has no access to or control over these cookies that are used by third-party advertisers.

6. GDPR Data Protection Rights (UK & EU Users)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The Right to Access: You have the right to request copies of your personal data. A small fee may apply for this service.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@grounded-energy.com.

7. CCPA Privacy Rights (California Consumers)

Under the California Consumer Privacy Act (CCPA), among other rights, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data (Grounded Energy does not sell consumer personal information).

If you submit a request, we will respond within the required legal timeframe. To exercise these rights, please contact us.

8. Children's Privacy

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. grounded-energy.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.